Dear 1st November
We hope you are thoroughly enjoying your stay in campus accommodation during your studies at Brunel University London. Below are some of the frequently asked questions received during the month of November. If you have any queries regarding your accommodation please check below in first instance.
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What happens if I have not paid my first instalment yet?If you have any problems paying your rent the University offers a number of support services to help you manage your finances. If you are still awaiting your loan or bursary please contact the Student Centre for additional information. Furthermore the Money Doctors offer money saving tips and resources in order to help you budget your finances for the term. Please note that late payments can incur a charge of £50. In addition a further charge of £50 is added for every subsequent payment date the instalment remains unpaid. If you are unsure of the amount you owe the University you can find the instalment amounts and payment dates on your Licence Agreement which you can view online. |
I am having problems with my flatmates, is there someone I can talk to about it?If you have an issue with any of your flatmates, that cannot be resolved within your flat, you can speak to your Residence Office Team or Manager to help resolve any issues. Did you know we have Residence Student Mentors that can also help and support you through any issues you may have in campus Accommodation? They can be contacted Monday-Thursday 5pm-9pm. |
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What if I want to move out early?If you intend to move out before the end of your contract please read section 17 of Campus Residence Regulations 2015/16 and Vacating your Accommodation Process 2015/16 leaflet prior to handing in your keys to your Residence Office. |
Reporting Maintenance/Damage Issues
Submit a Maintenance Request under "Request Forms" in your Accommodation Hub.
If you would like to check the progress of a maintenance request please contact your
Residence Office.
Useful Information
To change your room: Submit a Room Exchange Request
For hall/room access enquiries: please visit your Residences Office
2016/17 campus applications: available from December
Update your contact details: Submit an Amendment Form
(To update your contact details on the University
system please also visit your e-vision account online)
Publications and Guides
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We hope you have found this information useful. If we have not answered your query please visit the Question and Answer Centre. We will be in touch with more information in December..
All students are welcome to contact our team and make use of our service. Feel free to get in touch with us with your queries, where staff at Accommodation Services will be more than happy to help you.
Kind regards
Accommodation Services Team
Accommodation Services
Brunel University London | Uxbridge | Middlesex | UB8 3PH |
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