Early Arrival Request Terms and Conditions 2024/25

If you have accepted your Licence Agreement for 2024/25, paid your accommodation deposit and have a need to arrive earlier than your Licence start date you will be able to make a request to collect your keys and move in to your accommodation early, subject to room availability, payment will be required in advance to confirm your booking. Please allow at least seven days before your early arrival for your request to be processed.

Please contact the Student Living Team with your preferred early arrival date and email to the Allocations Team .
Once the Student Living Team have confirmed your arrival date you will then be able to book and pay for your early arrival online via the Student Living Hub

Charges for this period will be at the relevant nightly rate (2024/25) and these non-refundable charges are payable at the time of booking. Your booking will not be complete unless payment is made. Once the booking is complete you will be charged for those days whether you move in to your room or not as arrangements will have already been made for your room to be cleaned and made ready for your early arrival.

Please note: we are unable to guarantee that your term time room will be available for your early arrival. However you will be offered a temporary room and asked to move to your permanent location once your room is ready. Please ensure that you are available and ready to move to your permanent location. The Customer Service Team will be in contact with you to confirm that day you will be required to move. For housekeeping reasons you will be required to move out of your temporary room by 9.30am on the day requested.

Because you will be arriving to take up your campus accommodation before the actual contract start date please note that you may be the only occupant of the flat until your flatmates move in on Sunday 22 September 2024. Also, please note that in order to facilitate your early arrival, your room will have been cleaned, but the communal areas of the flat (e.g. kitchen/bathrooms if it is a standard hall) may still require cleaning and therefore you may experience some inconvenience and disruption during this time. This is unavoidable due to maintenance being carried out in halls. During this week some of the rooms/flats will be used for viewings during the University open days - residents may experience some disturbance during this time.

Wired internet access may not be available during your early arrival booking period.

Please note that whilst we endeavour to make every effort to accommodate you in the same room as your main allocation some students may be placed in a temporary room until their allocated accommodation is available and ready.